Choose the AI customer engagement platform plan for your whole customer journey

We offer a range of plans to fit your business needs, from customer support teams and sales and marketing teams to managing the entire customer lifecycle in one platform.
Mekari Qontak plans consist of Service Suite, Sales Suite, and Qontak 360. Service Suite and Sales Suite come in Plus and Ultimate tiers starting from Rp2,000,000 per month, while Qontak 360 already covers the full platform.
For more details on Mekari Qontak pricing, please talk to our team for a free consultation.

Mekari Qontak stands out through a comprehensive AI-powered omnichannel CRM approach that spans marketing, sales, and customer support, covering acquisition, closing, and retention in one customer platform.
Every plan already includes Agentic AI and a Customer Data Platform at no extra cost. That combination makes it easier to run business operations and manage customer interactions in a more holistic, automated, and integrated way.

Yes, you can try the Mekari Qontak CRM app for free before subscribing, with access to omnichannel, chatbot, and CRM features. Sign up for a free trial or request a demo with our team to see how it fits your business flow.

No, Mekari Qontak believes in pricing transparency. There are no hidden charges or setup fees attached to our standard plans, and you only pay for the plan you choose.
Core features such as the official WhatsApp API, chatbot unlimited FAQ, Agentic AI, Customer Data Platform, and Unlimited MUV are included in every plan.

Yes, you can upgrade your Mekari Qontak plan anytime. If your business needs more capacity and you want to move from Plus to Ultimate or switch to Qontak 360, contact our customer support team to adjust your subscription.

Yes, we take user data security and privacy seriously. Mekari Qontak applies the ISO/IEC 27001:2022 international security protocol as an industry standard, along with encryption and access controls to keep your data confidential and intact.
For more information, see our Security Policy and Privacy Notice.

Yes, the Mekari Qontak app is designed to be accessible from a range of mobile devices, including phones and tablets. We offer a responsive interface for a smooth experience across screen sizes.

Mekari Qontak software is designed to integrate easily with other business systems. We provide clear documentation and support to help you connect with a range of systems and applications, including artificial intelligence (AI) and natural language processing (NLP) tools.
On the Ultimate tier, Agentic AI can also execute actions in external systems through APIs so cross-system processes run without manual handling.

Mekari Qontak accepts a range of payment methods including bank transfer, debit card, virtual account, and credit card. All plans start from 5 users and are billed according to the subscription period you choose.

Yes, an NLP chatbot with unlimited FAQ and Agentic AI is active in every plan at no extra cost, so you can build automated conversation flows from the entry plan onward.
The difference is capacity. The Plus tier provides 100 AI dialogs per month with one active AI agent, while Ultimate gives 1,000 AI dialogs per month and unlimited AI agents.